Notice: Assistant Director of Financial Aid

Assistant Director of Financial Aid

About SUNY Geneseo:

Mission Statement
We are a distinctive public liberal arts college that welcomes and inspires students to develop their knowledge and skills to build a better world. Our supportive, inclusive community is exceptional in cultivating creativity, engagement, and discovery. We find strength in diversity, joy in growth, and fulfillment in lifelong learning.

Vision
We will cultivate a distinctive, equity-centered, public honors college experience that propels learners to positively impact society.

Values
The Geneseo campus community is guided by our beliefs in and commitments to the following values:

  • Learning: Embracing high expectations for intellectual inquiry, critical thinking, scholarly exploration, and personal growth.
  • Creativity: Empowering a spirit of innovation that inspires intellectual curiosity, self-expression, and problem-solving.
  • Belonging: Welcoming a diverse campus community that supports and celebrates different identities, promotes equity and inclusion, and respects the ideas and contributions of each individual.
  • Civic Engagement: Encouraging active participation grounded in self-reflection, empathy, and an ethical commitment to the common good of our local and global communities.
  • Sustainability: Building a culture of well-being that integrates and applies principles of environmental, social, and economic stewardship informed by an understanding of the past and our obligations to the future.

Position Summary:

The Assistant Director supports the administration and delivery of federal, state, and institutional financial aid programs, with an emphasis on system processing, data integrity, regulatory compliance, and accurate, timely aid delivery. The role combines student counseling with advanced technical responsibilities, including Banner configuration, ISIR processing, and data reconciliation, while also providing office leadership in the absence of the Executive Director and Associate Director.

Primary Responsibilities:

  • Oversee systems and technical operations (20% of time)
    • Perform annual Banner setup and maintenance
    • Ensure system alignment with federal and institutional policies
    • Maintain and troubleshoot systems including COD, SLSC, HESC, Banner
  • Oversee ISIR processing and data management (15% of time)
    • Manage ISIR downloads and processing
    • Ensure accurate mapping of FAFSA data and Banner fields
    • Oversee data validation and cleanup, error resolution and duplicate records
  • Manage automation and processing (15% of time)
    • Run and monitor batch processing and automated award packaging
    • Identify and implement opportunities to improve operational efficiency and processing workflows
  • Oversee compliance and reporting (10% of time)
    • Ensure adherence to federal regulations and state and institutional policies
    • Assist with institutional, state and federal reporting and required documentation, including annual FADS reporting
    • Assist with audits, program reviews, and related requests for documentation
  • Perform reconciliation and quality control (10% of time)
    • Assist with COD reconciliation for Pell, Direct Loans and Campus-Based programs
    • Perform regular quality assurance checks on overawards, enrollment changes, verification issues, Return of Title IV (R2T4) requirements, and other compliance concerns
  • Lead technical troubleshooting (15% of time)
    • Serve as liaison between the Office of Financial Aid and CIT
    • Troubleshoot system issue and escalate when needed
    • Participate in the implementation of system upgrades, testing and regulatory changes
  • Assist with student support and counseling (10% of time)
    • Provide financial aid counseling to students and families
    • Resolve complex student cases requiring system and regulatory interpretation
  • Participate in enrollment management events and activities (5% of time)
    • Assist in on- and off- campus recruitment, community and financial aid events, as needed 

Supervision Received:

Executive Director of Financial Aid and Enrollment Management

Required Qualifications:

  • Master’s degree
  • 3-5 years of financial aid experience
  • Demonstrate a commitment to diversity, equity, inclusion and belonging.
  • Candidates for this position must be eligible to work in the United States. VISA sponsorship is not offered.

Preferred Qualifications:

  • Experience with Ellucian Banner Financial Aid, including system setup, configuration, processing, troubleshooting, and data management.
  • Demonstrated experience with ISIR processing, financial aid data reconciliation, and quality control.
  • Strong knowledge of federal and state financial aid regulations and experience with systems such as COD, NSLDS, and HESC.
  • Experience with financial aid reporting, compliance, and data analysis.
  • Demonstrated ability to troubleshoot complex system issues, collaborate with Information Technology, and identify and implement improvements to financial aid processes and workflows.

Additional Information:

  • Department: Financial Aid
  • Full or Part-time: Full-Time
  • Appointment Type: Term
  • Anticipated Appointment Start Date: 12/01/2026
  • Salary: $67,375-$71,375
  • Posting Number: S466
  • Application start date: October 23, 2026
  • Apply by: November 13, 2026 (open until filled)

Application Instructions:

Please submit a resume, cover letter, and three references two of which must be professional or supervisory.

In your cover letter, please speak to your work and education experience as it relates to this position and qualifications. Ideally cover letters should not exceed two pages.

For guaranteed consideration applications must be received by November 13th.

Equal Employment Opportunity/Affirmative Action Employer:

SUNY Geneseo is committed to fostering a diverse community of outstanding students, faculty, staff, and administration. We recruit, hire, train, and promote persons in all positions and ensure that all other personnel actions are conducted without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability, genetic information, or any other protected characteristic.

Applicants, students, employees, and other members of the College community (including vendors, visitors, and guests) are protected from illegal forms of harassment or retaliation based upon a protected characteristic.

To request accommodation or assistance for job-related duties or the employment application process, please contact the Office of Diversity and Equity at (585) 245-5020 or email ode@geneseo.edu. Find out more about our Community Commitment to Diversity, Equity, and Inclusion!

Background Investigation:

All applicants are subject to drug and criminal background checks. See our full Background Investigation Statement at http://www.geneseo.edu/hr/employment.

Clery Statement:

Applicants interested in positions may access the Annual Security Report(ASR) for the College at www.geneseo.edu/police. The ASR contains information on campus security policies and certain campus crime statistics. Crime statistics are reported in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Applicants may request a hard copy of the ASR by contacting the SUNY Geneseo University Police Department at 585-245-5651.

Please apply online via https://jobs.geneseo.edu/postings/5692

For guaranteed consideration, applications must be received by November 13, 2026.

Apply here

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